Programs & Services

Housing Support

Reception House supports newcomers as they search for housing, prepare for rental applications, understand lease expectations, and plan their move into permanent accommodation.

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ABOUT THIS SERVICE

About Housing Support

Reception House supports newcomers as they search for housing, prepare for rental applications, understand lease expectations, and plan their move into permanent accommodation.

Clear support. Practical next steps.

This service helps clients understand what to do next, what documents they may need, and how to move forward with housing support.

SUPPORT AREAS

How We Can Help

Housing Search

Find realistic housing options based on family size, location, timing, and budget.

Rental Applications

Prepare required documents and understand the rental application process.

Lease Understanding

Review rental responsibilities, expectations, and basic lease information.

Budget Planning

Understand rent, deposits, utilities, insurance, and monthly affordability.

Landlord Communication

Prepare questions and communication with housing providers.

Move-Out Planning

Plan transition from temporary accommodation into permanent housing.

ELIGIBILITY

Who Can Access This Service

  • βœ“ Government-assisted refugees
  • βœ“ Newcomer individuals and families
  • βœ“ Clients in temporary accommodation
  • βœ“ Clients referred by Reception House staff
PROCESS

How It Works

STEP 1

Connect with staff

A staff member connects with the client or receives the referral.

STEP 2

Review housing needs

We review family size, timing, budget, location, and barriers.

STEP 3

Plan next steps

We identify options, documents, referrals, and timeline.

STEP 4

Follow up

We continue to support as housing needs or circumstances change.

Need Housing Support?

Our team can help you understand your next steps and connect with the right housing supports.

Contact Us

Choose where to give

Your support helps newcomers find safety, stability, and a new beginning.